Marketplace Terms of Use

These terms apply to the ThaiRift marketplace (the /marketplace pages and listing through /sell). Publishing a listing or using the marketplace means you accept them. They are written in plain language on purpose: rules nobody can read protect nobody.

1. ThaiRift is a listings board, not a party to your deal

• The marketplace runs as a directory: listings and discovery live on the site, but every actual sale happens off-site: individual sellers close deals on LINE, and Verified Shops (TR ✓) link to their own storefronts.
• Money never moves through ThaiRift. We take no transfers, hold no escrow, run no on-site payment, and we cannot reverse a bank transfer.
• ThaiRift is not a party to any sale between a buyer and a seller. We do not guarantee items, condition, authenticity or delivery; a listing is the seller's claim, not ours.
• Every listing shows today's published market price (the Thai price, or the Global price when no Thai shop lists the item) beside the asking price, and the contact step before an individual seller's LINE details repeats them.

2. Who can list, and what listing requires

• Individual sellers need a ThaiRift account (LINE or Google sign-in) and a Thai mobile number verified by OTP before their first listing.
• Listings are structured only: a catalog item, condition, version, price and photos, no freeform "misc lot" posts.
• A Proof Shot is required: photo 1 of every listing must be the actual item in hand beside a handwritten note carrying the seller's username and the date. Stock or stolen images are removed on sight.
• An account's first listing is held for review before going live. Later listings go live instantly and can always be reviewed after the fact.
• A listing stays live for 30 days and renews in one click, and every listing shows its age, which is what keeps the market honest.
• Three active listings (sells and trades combined) are free; more requires premium, up to a hard cap of 15 per account. At the cap, the path to selling more is applying as a Verified Shop.
• The platform's own shop («ThaiRift Shop») sells through a profile that is openly disclosed as operator-run; we never pose as a regular seller.

3. What is prohibited

• Counterfeit or fake cards, or items whose inauthenticity is deliberately concealed.
• Listing items you do not actually have in hand (including preorder scams of every shape).
• Stock photos, photos stolen from other listings, or forged Proof Shots.
• Misstating condition or version to make a sale.
• Using the marketplace for deception, fraud or anything illegal, in any form.
• Price manipulation, listing spam, or attempts to evade moderation review.

4. Our right to remove listings and suspend accounts

• Moderators may remove listings that break these terms and may temporarily freeze accounts while a case is reviewed. An administrator may permanently ban an account in serious cases.
• Removal and suspension are never announced publicly: a pulled listing simply disappears, and there is no public flag.
• Every moderation action is logged in the system with its reason.
• The marketplace shows identity signals only (phone verified, account age, listing counts): no ratings, no reviews, no public warning labels, in either direction.

5. Reporting problems (notice-and-takedown)

• Every listing carries a "Report a problem" button. Reports go to the moderation team only, nothing is shown publicly, and no sign-in is required.
• Rights holders and affected parties can report infringing content through the same channel. We review and take down content that genuinely violates these terms, following a notice-and-takedown approach.
• A reporter's identity is never revealed to the person reported.

6. Personal data (PDPA)

The full detail lives in the privacy policy. The marketplace summary:

• A seller's phone number is stored as a hash plus its last 4 digits only; the system never stores the full number.
• A seller's LINE ID is shown to buyers only with the seller's consent, given at listing creation and withdrawable by closing the listing.
• Deleting an account deletes the contact data and closes every open listing, and deletion rights work as described in the privacy policy.

7. Buying from the ThaiRift Shop

• Items on the shop page are sold either by ThaiRift itself or by a partner shop, and every item says which: «sold and shipped by ThaiRift» or «sold and shipped by» the shop's name. A partner shop's items follow section 8.
• ThaiRift's own items are paid by PromptPay transfer to ThaiRift's account, shown on the order page, and every transfer is verified by a person before the order ships.
• You can cancel an order yourself any time before tapping «I transferred»; an unpaid order releases its items automatically when its hold lapses.
• For ThaiRift's own items, refunds, cancellations after payment, and lost or damaged parcels are handled case by case through the ThaiRift Facebook page. Include your order code.

8. Partner shops

• ThaiRift is the venue, the partner shop is the seller. Some items on the shop page belong to independent partner shops. For those items the partner shop is the seller of record, and the sale is between you and that shop.
• You pay the shop, not ThaiRift. A partner shop's items become their own order, paid to that shop's PromptPay at the price shown plus delivery. ThaiRift does not receive or hold that money, and ThaiRift's discounts, store credit and free delivery do not apply to it.
• What ThaiRift does: lists the shop's items, passes your order and your payment slip to the shop, mediates if you and the shop disagree, and can suspend a shop that does not keep these rules.
• What ThaiRift does not do: hold your payment, or warrant the goods a partner shop sells. Condition, authenticity and delivery are the shop's responsibility as the seller.
• What the shop must do: confirm your payment within 24 hours, ship within 3 days of confirming, and honour returns and defect claims under the Thai Civil and Commercial Code.
• If something goes wrong, contact the shop first. If it is not resolved, write to us on the ThaiRift Facebook page with your order code and we will mediate.
• ThaiRift charges partner shops a monthly service fee on the sales they confirm. You pay nothing extra for it: the price you see is the shop's price.

9. Changes to these terms

These terms can change when needed; the latest date always shows at the top of this page. Continuing to use the marketplace after a change means accepting the current version.